PRO-TINT PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a purchase from, or submit a request for service through protintshop.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you interact with our Site, we collect two types of information:

• Device Information: Automatically collected via cookies, log files, and web beacons. This includes your IP address, browser type, and how you browse the Site.
• Voluntary Information: Information you provide to us through contact forms, quote requests, or booking widgets (powered by GoHighLevel). This includes your name, email address, phone number, and vehicle details.
• Order Information: If you make a purchase, we collect billing/shipping addresses and payment details (processed securely via our payment gateways).

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect to:

• Fulfill Orders: Process payments and arrange for shipping or service installation.
• Communication & Automation: We use GoHighLevel to manage our communications. This includes sending you automated appointment reminders, follow-up texts, or emails regarding your inquiries.
• Marketing: Provide you with targeted advertising or newsletters (only if you have opted in).
• Optimization: Improve our Site performance and assess the success of our social media and marketing campaigns.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us operate:

• Shopify: Powers our e-commerce store. Shopify Privacy Policy.
• GoHighLevel: Our CRM and marketing platform used to store lead data and automate communications.
• Google Analytics: To understand how visitors use our Site. Opt-out here.
• Social Media: We use pixels (Meta, etc.) to track the effectiveness of our social media advertising.

4. SMS & TEXT MESSAGING

By providing your phone number through our Site or GHL forms, you consent to receive text messages from Pro-Tint for service updates and marketing. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. You can opt out of SMS at any time by replying “STOP”.

5. BEHAVIORAL ADVERTISING

We use your information to provide targeted advertisements. You can opt out of these via:

• Facebook Ad Settings
• Google Ad Settings
• Digital Advertising Alliance Portal

6. DATA RETENTION

We maintain your Order and Lead information for our records to provide ongoing customer support unless you ask us to delete this information.

7. CONTACT US

For more information about our privacy practices, please contact us:

Pro-Tint, Inc. Attn: Privacy Compliance Officer 735 Concord Pkwy N, Concord NC 28027 Email: customerservice@protint.com